BEST SERVICE, LOWEST PRICE AND QUALITY SATISFACTION GUARANTEED!!      

Our Shipping and Payment Procedure

Our Material Shipment Guarantee

One of our customer's comments in his website

We suggest you to check us out in any consumer report,forums for our spotless reputation.

Our Lowest Price Guarantee 

We guarantee we'll beat any legitimate price you receive from a local flooring store or another Internet flooring company. This does not include the following specialty pricing situations; 

• companies going out of business,

•  to-the-trade pricing, 

• second-quality items, 

• items sold with no manufacturer warranty and/or not returnable.

• discontinued or clearance items , 

•  items bought by home centers or by others in mass quantity and sold as leader products. 

In order to beat a competitor's price, we would need to verify the price. If it's from online flooring company, we would need their Web site address and phone number. If it's from a local flooring store, we would need their address, phone number and a copy of a written quote by that company.

There are many online flooring companies that claim have the lowest price guarantee, but you better check the fine print. For example; here is a quote from an Internet online flooring company which claims has the lowest price.

"Usually, our best price will be the combined total including shipping charges. In some cases, the freight you see posted on our quote forms is not the real freight cost. The actual freight cost we are paying may be substantially higher, and we may be receiving incentives from the manufacturers which help us to offset the shipping fees. If we are doing a price match, we would normally match or beat the price, but we would then quote you the actual freight charge. "

This, of course, does not make sense; they are trying make up the matching price difference by increasing the freight bill. At the other hand, we only use Canadian carriers serving USA which are -unlike their American counterparts- not rate regulated. Lower delivery charges means lower price per sq. ft.

Our price match warranty is unconditional other than above specialty pricing situations. For the record so far, we have not being asked to match a lower price.

Our Shipping and Payment Procedure

Our Material Shipment Guarantee